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Please note our new phone number 
1300 88 78 24
Shipping Information

Shipping Rates and Policies

ORDERING GUIDELINES

Pricing

All pricing is in Australian dollars and includes GST.  Prices may change without prior notice.

Ordering

You may order via our secure website, email to sales@victoriasessentials.com or call our office on (03) 9546 2225

We pride ourselves on the speed of our service and orders are typically dispatched within 24 hours.

PAYMENT METHODS

1. All orders must be paid in full prior to shipment
2. We accept Visa,MasterCard or Bank Transfer.  Banking details are listed on our invoice, or please call our office on (03) 9546 2225 to make a phone payment.

SHIPPING

1. There are no taxes payable on International Orders.
2. Australian orders are shipped via courier or Australia Post.  International orders are shipped via Australia Post EPI signed delivery.
3. Customers using their own Couriers will be required to make the necessary arrangements and will be contacted when the order is ready for pick-up.

RETURN POLICY AND CANCELLATIONS

1. All orders must be checked within 24 hours of receipt so that any discrepencies may be addressed.

2. If an error has been made on a written order, we will gladly pay for re-shipment.

© Copyright 2015 Victoria's Essentials Pty Ltd. All Rights Reserved.
Victoria's Essentials®  is a registered trademark
owned entirely by Victoria's Essentials P/L and are not to be used
without expressed and written permission by Victoria's Essentials.
sales@victoriasessentials.com